IMA Benelux (Inter Mutuelles Assistance)

At IMA Benelux, our mission is to provide exceptional assistance and support to individuals in emergency situations, ensuring relief and comfort 24/7. As a leading assistance company in the Benelux region, we are dedicated to creating tailored white-label solutions that empower our partners and enhance their brands. Our commitment to excellence is reflected in our highest Net Promoter Score in the market, underscoring our focus on delivering outstanding customer experiences.

Founded with a vision to revolutionize the assistance landscape, IMA Benelux has grown into a dynamic team of over 140 professionals. We value collaboration, innovation, and customer-centricity, fostering a culture where every team member plays a vital role in our collective success. Our diverse workforce brings together a wealth of expertise across various fields, including customer success, operations, and project management, all working towards the common goal of providing swift and reassuring assistance.

Our extensive network of top-quality service providers allows us to respond with agility and precision to the unique needs of our partners. We believe in continuous innovation, striving to adapt and evolve in an ever-changing environment while maintaining our commitment to high standards of service. At IMA Benelux, we are more than just an assistance company; we are a dedicated partner in enhancing the lives of those we serve, driven by a shared purpose to make a meaningful difference every day.

Join us in our journey of compassion and excellence as we redefine assistance solutions that resonate with trust and reliability.