Stellenbeschreibung

Belangrijkste taken:

• De veiligheid van personen en goederen waarborgen, toezien op de naleving van de regels en procedures op alle locaties van het bedrijf
• Zorgen voor naleving en herinnering aan de veiligheidsprocedures 
• Conflicten of fraude binnen de agentschappen voorkomen
• Regelmatig rondes uitvoeren in de verschillende verkooppunten
• Klanten in een situatie van uitsluiting identificeren en begeleiden
• Conflictsituaties tactvol en professioneel beheren
• Goed samenwerken en communiceren met de verschillende afdelingen om een veilige en aangename omgeving voor klanten te garanderen
• Incidenten of afwijkingen rapporteren aan de hiërarchie
• Contact en kwalitatieve samenwerking onderhouden met de ordediensten
• Controle van het contante geld in de kassa's van de verkooppunten

Über Entain Belgium

At Ladbrokes.be, a proud brand of Derby S.A. and part of the global Entain group, we have been a cornerstone of the Belgian betting industry since 1969. Our mission is to lead the market by promoting a responsible gaming environment while contributing positively to our community. With nearly 300 retail betting agencies across Belgium and a dedicated workforce of over 1,000 employees, we strive to enhance the local economy through our commitment to ethical business practices.

Our core values emphasize integrity, teamwork, and social responsibility. We recognize the importance of ensuring our customers engage in gambling activities safely, which is why we actively collaborate with various organizations to address gambling addiction risks. We are not just about sports betting; we are about creating an environment where our customers can enjoy their experiences responsibly.

Our culture is one of inclusivity and support, where every employee is encouraged to develop their skills and contribute to our collective success. By fostering strong communication and collaboration, we empower our teams to deliver exceptional customer service and innovative solutions. Together, we are committed to making a lasting impact in the entertainment industry while maintaining our dedication to responsible gaming.

Join us at Ladbrokes.be as we continue to shape the future of sports betting in Belgium with passion and purpose. Together, we can create an inspiring legacy in the world of entertainment.

Contact

• Name : Edouard Nyssen
• Position : HR manager
• Telefon  0475236163

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