Fountain Group

What we do: Fountain Group is a leading European provider of coffee and beverage solutions for businesses, specializing in coffee machines, hot beverage dispensers, and office coffee services. Our comprehensive portfolio includes bean-to-cup machines, capsule and cartridge systems, instant coffee solutions, water fountains, snacks, and maintenance services. We serve a wide range of industries, primarily targeting small to medium-sized enterprises (5–50 employees) as well as multi-site corporate clients. Our mission is to transform coffee breaks into moments of well-being and good mood, offering both own-brand and third-party products tailored to the specific needs of each customer. Sustainability and quality are at the heart of our offering, with a focus on reducing environmental impact and enhancing the workplace experience[1][4].

Where we are located: Our headquarters is located at Avenue de l'Artisanat 17, 1420 Braine-l'Alleud, Brabant-Wallon, Belgium. From this central hub, we coordinate our operations across Belgium, France, and Denmark, supported by a network of distributors ensuring broad European coverage[1][4].

Short history: Founded in 1972, Fountain Group began by introducing innovative cartridge-based machines for hot chocolate, coffee, and soups—a novelty at the time. For decades, the company focused on these dispensers, becoming a market leader in Europe. In 2012, to mark its 40th anniversary and adapt to changing consumer preferences, Fountain launched its first bean-to-cup coffee machine, diversifying its product range and embracing more sustainable practices. Celebrating 50 years in 2022, the company has continuously evolved, moving from a cartridge-centric model to a broader, more sustainable office beverage service provider[2][4].

Organization & culture: With around 180 employees, Fountain Group serves over 22,000 customers daily across three countries. Our teams are dedicated to delivering personalized service, technical support, and maintenance, ensuring customer satisfaction at every touchpoint. We pride ourselves on a culture of innovation, sustainability, and employee well-being, actively contributing to a pleasant working environment for both our clients and our staff. Our values emphasize quality, reliability, and a commitment to sustainable development, reflected in our 2022 action plan for corporate responsibility[4].

Recent developments: In recent years, Fountain Group has strengthened its focus on sustainability, launching initiatives to reduce packaging waste and promote eco-friendly products. The company continues to expand its range of coffee machines and beverages, responding to the growing demand for high-quality, sustainable office solutions. Fountain’s reputation for reliability and customer-centric service remains a cornerstone of its ongoing growth in the European market[4].