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IMA Benelux (Inter Mutuelles Assistance)

  • 4020, LIEGE
  • 51-200
    • Insurance

Overview IMA Benelux (Inter Mutuelles Assistance)

Recruitment status:Company to discover — The information displayed comes from public data and may include approximations. The company may not currently be hiring, but you can apply proactively to share your profile.

  • Insurance
  • Liège and +1 other locations
  • 51-200 collaborators

About us

What we do: IMA Benelux specializes in designing and implementing white-label assistance solutions for its partners, covering emergency assistance and everyday support. The company operates primarily in the Mobility, Housing, and Health sectors across the Benelux region, providing personalized assistance services that enhance customer experience and brand value.

Where we are located: The company is headquartered in Liège, Belgium, at Parc Zenobe Gramme, Square des Conduites d'Eau 11/12, 4020 Liège. It serves clients throughout the Benelux area.

Short history: Founded in 2001, IMA Benelux has grown into a high-performance organization known for its human-centered approach and extensive network of service providers. It is part of the larger IMA Group, which focuses on continuous innovation in assistance services.

Organization & culture: With over 140 dedicated professionals, IMA Benelux emphasizes a culture of empathy, excellence, and customer proximity. The company operates a 24/7 active call center to provide swift and comprehensive support, ensuring a reassuring experience for customers in distress while protecting partner brand images.

Company roles mapping

This mapping combines roles declared by the company and roles identified by artificial intelligence from public data or past job offers. Some job titles are also standardised according to the European ESCO nomenclature (European Skills, Competences, Qualifications and Occupations) to ensure consistency with European skills frameworks. Learn more about AI transparency and ESCO →

  • Customer service representative
  • Manager
  • Human resources officer
  • Administrative associate

Employee distribution by work field

Estimate based on public data and company information. Learn more about AI transparency →

Other24 %
Customer Service & Support24 %
Administrative & Office Support13 %
Sales & Business Development10 %
Communication & Public Relations (PR)10 %
Information Technology (IT) & Software10 %
Consulting & Strategy9 %

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