VAB

What we do: VAB is Belgium’s largest and most comprehensive mobility organization, dedicated to protecting and improving the mobility of its members. Our core business revolves around providing integrated mobility solutions for both individual and corporate clients. We offer a wide range of high-quality services, including roadside assistance, driving schools, vehicle diagnostics, travel insurance, fleet management, vehicle remarketing, and tyre services. Our expertise spans the automotive and logistics sectors, serving private motorists, businesses, and fleet owners across Belgium and Luxembourg. Our mission is to deliver seamless, innovative, and customer-centric mobility experiences, supported by a large network of patrol vehicles and skilled technicians[2][4][6].

Where we are located: Our headquarters is located at Pastoor Coplaan 100, 2070 Zwijndrecht, Belgium. We operate multiple service centers across the country, including a tyre center in Lier (Liersesteenweg 174, 2520 Ranst) and additional facilities in Machelen, Boortmeerbeek, and Genk for fleet logistics and remarketing[2][5][7].

Short history: Founded in 1924, VAB has grown from a local breakdown assistance provider into Belgium’s leading mobility club. Over the decades, we have consistently expanded our service portfolio, embracing innovation and digital transformation to meet evolving customer needs. Key milestones include the establishment of VAB Fleet Services (now VAB-Automotive Solutions) in 2004 and the expansion into vehicle preparation and remarketing in 2020. Today, VAB is recognized for its reliability, rapid response times, and commitment to excellence in mobility services[4][5][7].

Organization & culture: VAB employs around 692 people in its core operations, with nearly 2,000 across the broader group, including subsidiaries. We foster a culture of respect, collaboration, and integrity, where every employee is encouraged to grow both personally and professionally. Teamwork and the exchange of ideas are central to our success. We believe that motivated and respected employees are the foundation of our collective achievements and continuously invest in their development. Our values guide us in creating an inclusive, dynamic, and innovative workplace[7].

Recent developments: VAB has recently completed a full digital redesign to enhance user experience and ensure brand consistency across all platforms. We continue to invest in innovation, particularly in fleet logistics and remarketing, to provide the best solutions for our B2B customers. Our commitment to digital transformation and customer satisfaction positions us at the forefront of the mobility sector in Belgium[7].