💡 50% of hires happen without a job posting·⚡ Apply spontaneously to dozens of companies📈 Track opens & CV clicks
Customer Success Junior Active Job
Joobs
Staffing and Recruiting
Full remote
Apprenticeship
customer experience manager
client relations manager
service manager
Job description
Ton rôle ? Être le point de contact privilégié des employeurs : les aider à comprendre, utiliser et aimer Joobs.
Tu participeras à l’onboarding, au support, au suivi et à la satisfaction des utilisateurs.
💬 Un stage concret, au cœur de la relation client, où ton écoute et ta rigueur feront toute la différence.
Tes missions (utiles et variées)
🤝 Accompagner les nouvelles entreprises dans leur première utilisation de Joobs
📞 Répondre aux questions et trouver des solutions rapides et claires
📊 Suivre les comptes et mesurer la satisfaction des utilisateurs
💡 Identifier les points de friction et proposer des améliorations à l’équipe produit
✍️ Aider à créer des guides, FAQ et tutoriels simples pour nos employeurs
🎯 Contribuer à une expérience client fluide, humaine et proactive
Profil recherché
🎓 Étudiant·e en communication, marketing, business ou orientation client
💬 Excellente communication, à l’aise à l’écrit comme à l’oral
🧠 Empathique, patient·e, rigoureux·se et orienté·e solution
📱 À l’aise avec les outils digitaux (Gmail, Notion, CRM, support chat…)
💡 Tu aimes comprendre les besoins des autres et les aider à réussir
🧩 Esprit collaboratif et envie d’apprendre dans un environnement dynamique
Ce qu’on t’offre
⚡ Un stage formateur au cœur de la relation client
📊 Des retours directs sur ton impact et ton évolution
🧠 Un accompagnement quotidien et bienveillant
🌍 Stage hybride ou full remote selon ton organisation
💸 Compensation selon convention et durée
💙 Une équipe à taille humaine, qui valorise l’écoute et l’entraide
🎬 Tu veux un stage où tu aides les entreprises à réussir, à communiquer et à progresser avec le sourire ? Bienvenue chez Joobs.
This is a real job posting currently published by the company.
About Joobs
What we do
🚀 Joobs is Belgium’s first AI-powered employer discovery platform, helping people and companies connect before job ads exist.
We make the job market more transparent and proactive by automatically generating company pages, identifying key roles, and allowing candidates to follow, share their profiles, and apply spontaneously — even when there are no active postings.
Our mission is simple:
👉 For candidates: discover employers that match your values, anticipate opportunities, and take control of your career.
👉 For companies: gain visibility, build your talent pool, and avoid the cost and risk of last-minute hiring.
We’re shaping a job market where recruitment happens with clarity, anticipation, and purpose — not panic.
Where we are located
📍 Based in Liège, Belgium, with operations extending from Zellik (Brussels area) across the country.
We work with startups, scale-ups, and SMEs in every region of Belgium — connecting local talent with forward-thinking employers.
Short history
Founded by professionals with over 20 years of experience in recruitment, headhunting, and HR innovation, Joobs was born from one simple insight:
“If I had to do it again, I’d start recruiting earlier.” — Felix Garriau, Aikido.Dev (Start it @KBC alumnus)
That quote perfectly embodies our purpose — to help companies anticipate their hiring needs and connect with the right people sooner.
In 2025, Joobs joined the Start it @KBC Accelerator, one of Europe’s leading startup programs, to scale our mission and bring proactive recruitment to thousands of Belgian SMEs.
Organization & culture
💡 At Joobs, we mix recruitment expertise, AI innovation, and creative storytelling.
Our culture is entrepreneurial, transparent, and driven by impact.
We collaborate closely with universities, startups, and HR professionals to build a fairer and more open job market.
🎬 Our in-house Joobs Studio creates authentic employer-brand videos and digital campaigns to help companies share their story and attract the right people.
Recent developments
🌱 2025 marks a turning point for Joobs:
- Selected for the Start it @KBC accelerator 🏅
- Launched our AI transparency policy, fully aligned with the EU AI Act
- Over 2,000 Belgian companies indexed on the platform
- Growing community of proactive candidates discovering employers every day
- Our next step? Expanding Joobs beyond Belgium and continuing to make hiring simpler, smarter, and more human.
Join our community 🚀
If you’re curious about what we do, or if our mission resonates with you, we’d love to hear from you!
👀 Explore our frequent roles to discover how we work.
💌 Share your profile to join our talent pool for future opportunities.
💼 Check out our active and proactive jobs to see where you might fit next.
🤝 And of course, subscribe to our company page to stay up to date on our next openings and projects.
Let’s build a more transparent, proactive, and human job market — together. 💙
Contact
- Name : David Verbustel
- Position : Head of Product
- Email : david@joobs.be
- Phone 0492972195
Website
https://www.joobs.beAddress
Brussels, Liège, Leuven, Anvers, Brabant FlamandLocations
Asse (1731)
Bruxelles (1040)
Liège (4000)
Leuven (3000)
Gent (9000)
