Job description

Tasks and responsibilities

Together with your team, you are responsible for the operational management of the infrastructure of the clients assigned to you. You provide our clients with operational support (2nd and 3rd line) and you implement, patch, upgrade or migrate the client’s infrastructure (eg. VMWare, Hyper-V, Office 365, Azure,…).  The more experienced you get the more complex your task will become.
 

As our System Engineer, your responsibilities will include:
 

• Incident and service request handling in accordance with our internal processes
• Implementation of projects for the client within the negotiated scope taking into consideration technical possibilities, respecting milestones and deadlines
• Staying up to date with technology evolutions and making sure your knowledge remains ahead of the curve  
• Grow and gain experience, become a subject matter expert in your field and guide your colleagues with their complex technical questions  
• Ownership for the client relationship: you are recognized by the client as a technical expert, from whom to seek advise  
• Support our sales team with your technical expertise 
• Technical/technological discussions with the clients  
• Be part of our 24×7 support team  
  
  Your Profile: 
   
• Excellent knowledge of Microsoft Windows Server/10 and/or Red Hat Enterprise Linux Operating systems including various high availability technologies.
• Hands-on knowledge of Microsoft Active Directory, ADFS, Exchange, IIS, SCCM and Intune.
• Experience with VMware data center virtualization products: ESXi, vCenter, vSAN, Horizon, SRM and/or Microsoft Hyper-V.
• Worked with Fibre / iSCSI SAN, NAS and NFS storage systems.
• Working experience with Microsoft Azure, the ideal candidate has achieved the Azure Administrator Associate Microsoft certification.
• Good knowledge of Microsoft SQL Server, focusing on (disaster) recovery techniques.
• Experience with backup, enterprise infrastructure monitoring, vulnerability management and patching products.
• Familiar with the Dell or HP server, storage & networking portfolio.

About ASP - Advanced Service Provider

Managed Services is our core business. Since 1995 we strive for constant innovation to offer the best solutions and services to our customers. We make the difference by our size, flexibility and process driven delivery. Our team of certified experts includes ServiceNow developers and consultants, network and system engineers, and security specialists.
 

At ASP, we believe in making other people’s lives better, both through our products and everyday interactions. We’re all passionate about IT, our clients, and work well done. If that sounds like you, then you should come work with us.

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