Description de la fonction

Principales tâches : 

• Assurer la sécurité des personnes et des biens, veiller au respect des règles et procédures sur tous les sites de l’entreprise
• Assurer le respect et le rappel des procédures en termes de sécurité 
• Prévenir toute situation de conflit ou de fraude au sein des agences
• Réaliser des rondes régulières dans les différents points de vente
• Identifier et gérer les clients en situation d’exclusion
• Gérer les situations conflictuelles avec tact et professionnalisme
• Collaborer et communiquer adéquatement avec les différents départements pour garantir un environnement sécurisé et agréable pour les clients
• Rendre compte des incidents ou anomalies à la hiérarchie
• Maintenir un contact et une collaboration qualitative avec les forces de l’ordre
• Contrôle du cash dans les caisses des points de vente

À propos de Entain Belgium

At Ladbrokes.be, a proud brand of Derby S.A. and part of the global Entain group, we have been a cornerstone of the Belgian betting industry since 1969. Our mission is to lead the market by promoting a responsible gaming environment while contributing positively to our community. With nearly 300 retail betting agencies across Belgium and a dedicated workforce of over 1,000 employees, we strive to enhance the local economy through our commitment to ethical business practices.

Our core values emphasize integrity, teamwork, and social responsibility. We recognize the importance of ensuring our customers engage in gambling activities safely, which is why we actively collaborate with various organizations to address gambling addiction risks. We are not just about sports betting; we are about creating an environment where our customers can enjoy their experiences responsibly.

Our culture is one of inclusivity and support, where every employee is encouraged to develop their skills and contribute to our collective success. By fostering strong communication and collaboration, we empower our teams to deliver exceptional customer service and innovative solutions. Together, we are committed to making a lasting impact in the entertainment industry while maintaining our dedication to responsible gaming.

Join us at Ladbrokes.be as we continue to shape the future of sports betting in Belgium with passion and purpose. Together, we can create an inspiring legacy in the world of entertainment.

Contact

• Nom : Edouard Nyssen
• Poste : HR manager
• Téléphone  0475236163

Site web

Adresse