Functiebeschrijving

ASP is an official “implementation and consulting partner” of ServiceNow in Belgium. We are looking for motivated medior IT profiles to join our team and play a key role in our ServiceNow Practice. 

The job

As a ServiceNow Administrator you will provide administration, application configuration, maintenance, and technical support to our customers. You will apply best practices to configure robust solutions on the ServiceNow platform.  

Tasks and responsibilities

• After the initial ServiceNow platform admin training and certification (4 weeks) you will be in charge of supporting and customizing enterprise applications.
• You will work directly with our customers (process owners, key business users, business analysts).
• You will need to have a full understanding of the business flow and the requirements before starting to configure the platform.  
• We expect you to challenge what is asked and take ownership of the request. 
• Depending on your profile and background you will integrate ServiceNow with AD for single sign on, with a Nagios/Check_Mk for event handling, Terraform, VMware or Azure for provisioning …  
• After a successful first year playing and mastering the NOW Platform, you will have more responsibility like becoming subject matter expert, managing customers’ projects or guide newly hired colleagues. 
• Make ServiceNow part of your DNA and act as a true ASP ServiceNow Ambassador.

How do you qualify for this position?

Technical skills :

• Understanding and practicing ITIL.
• Knowledge of SQL and relational databases.
• Experience with a scripting language(s) (PowerShell, python, shell scripting,… ).
• Architecture: Service oriented architecture (WCF, Web Services), Understand Rest API.
• Successful initial career in IT with at least 5 years’ experience.
• You have in depth knowledge in one or more of these domains infrastructure on premise or cloud / network / security / Virtualization/ SIEM / middleware / Application / SaaS / identity management.
  
  You also have the following soft skills: 
   
• Good communication skills in English and Dutch or French (or both). 
• You have a passion for IT and new technologies 
• You understand the enterprise IT landscape.
• You have an eye for performance and scalability.
• You have good analytical and problem-solving skills. 
• You are accurate and have a great sense of details.
• You can work independently and in team.
• You actively listen to the client’s needs & feedback and take into account your customer’s remarks regarding the proposed solution.
• You are ready to work hard to deliver a solution. 

Over ASP - Advanced Service Provider

Managed Services is our core business. Since 1995 we strive for constant innovation to offer the best solutions and services to our customers. We make the difference by our size, flexibility and process driven delivery. Our team of certified experts includes ServiceNow developers and consultants, network and system engineers, and security specialists.
 

At ASP, we believe in making other people’s lives better, both through our products and everyday interactions. We’re all passionate about IT, our clients, and work well done. If that sounds like you, then you should come work with us.

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