CBC Banque & Assurance

What we do: CBC Banque & Assurance is the French-speaking branch of the KBC Group, a leading Belgian financial group with international reach. As an independent public limited company, CBC is active in both banking and insurance, serving private individuals, professionals, and businesses in Brussels and Wallonia. The company offers a comprehensive range of financial products and services, including current and savings accounts, loans, mortgages, investment solutions, and insurance products such as home, car, and life insurance. CBC is committed to building long-term relationships with its clients, emphasizing accessibility, proximity, and high-value solutions tailored to local needs[1].

Where we are located: CBC Banque & Assurance is headquartered at Avenue Albert 1er 60, 5000 Namur, in the Walloon Region of Belgium. The company operates a network of around 100 bank branches and over 70 insurance agencies across Brussels and Wallonia, ensuring a strong local presence and direct access for clients throughout the region[1].

Short history: CBC Banque & Assurance was established following the 1998 merger of Crédit Général, ABB-assurances, and Banque CERA. Originally present in both Brussels and Wallonia, the bank underwent a reorganization in 2016, after which its Brussels operations were transferred to KBC Brussels, while CBC focused exclusively on Wallonia (excluding the German-speaking cantons). The company’s headquarters moved to Namur in 2018, reinforcing its regional identity[3]. Over the past decade, CBC has experienced continuous growth, enabling it to launch ambitious strategies such as “Expansion Wallonie 2025,” aimed at acquiring 100,000 new clients by 2025[1].

Organization & culture: CBC Banque & Assurance employs approximately 1,225 professionals, reflecting its significant role as a regional economic actor. The company fosters a culture of proximity, teamwork, and customer focus, with a strong emphasis on digital innovation—evidenced by its award-winning CBC Mobile app, recognized as one of the best banking apps worldwide. CBC’s values center on trust, accessibility, and delivering added value to both clients and employees. The organization is structured to support both traditional branch-based services and advanced digital solutions, ensuring flexibility and responsiveness to evolving customer expectations[1][6].

Recent developments: CBC continues to invest in digital transformation, offering fully remote private banking services and a 100% digital business account for professionals. The CBC Mobile app now enables customers to carry out secure transactions without a card reader and offers additional services such as mobility, leisure, and energy solutions. CBC has also introduced innovative loyalty programs, including cashback rewards via Kate Coins. The company remains focused on expanding its client base and enhancing its regional footprint through the “Expansion Wallonie 2025” strategy[1][6].